Way back in 2010, back when I was the Director of Education and Gary was still running things, Dallas Heritage Village went through a strategic planning process. The recession was crushing us, and we knew we needed to make some dramatic changes. We made a few key decisions that have really shaped our work over the past several years:
Start making some changes to our exhibit buildings. More interactive opportunities. More information.
Focus on being family friendly. This idea seems to terrify most history museums, but we felt we had the right mix of facility and staff to make this work.
When I took over in spring 2014, participating in Visitor Counts was high on my project list. I knew some of the things we were doing at DHV were special, but I hadn’t realized how special until after attending SHA. Things that had become second nature to us were met with looks of surprise from my colleagues. But how to share that with the staff and board? Many still had the mindset of “poor little DHV.” After all, when you have facilities like the Perot Museum of Nature and Science as your neighbor, we do pale in comparison. But what if we stopped comparing ourselves to other Dallas cultural institutions that had budgets 10 times larger? What if we had comparisons that made sense and actually told us something?
Visitor Counts, an AASLH program, provides a standard survey, data analysis and benchmarking against other participating museums. Though it’s pretty affordable in the scheme of things, the $5,000 price tag was steep for us. After careful planning, we applied for a grant from the Carl B. and Florence E. King Foundation. The grant was for visitor experience overall–increased frontline staff, supplies, salary support for the manager–and the Visitor Counts survey.
They want more details and more history. And the buildings where we’ve made dramatic changes (the General Store) are cited as one of the top “better than expected” items.
Our visitors are significantly younger than at other participating museums–and more likely to have children with them.
Though we have no “before 2010” data, I can’t help but think about what our rankings would have been before we started making those institutional shifts. We still have a lot of work to do (yep, visitors definitely see the deferred maintenance issues), but it really does appear that we’re heading in the right direction–a direction initially set several years ago.
As I was sitting in an ugly hotel conference room in Nashville, learning how to really analyze and understand our report, I had a moment where I thought to myself: “In a few years, we could look back at this project and realize it was another pivotal moment for this institution.”
But first, we have some more work to do. Onwards and upwards, but now with data!
When people ask me: “What’s going on at DHV?” my standard reply has become: “Where do you want me to start?” It’s partly a joke, and partly a way to gauge what they’re actually interested in (or if they’re just being polite) and partly the honest truth: I just don’t know where to start.
A few days before Christmas, we sent out the following email:
It’s been a remarkable year at Dallas Heritage Village–and we’re so glad you were a part of it. Here are just a few of the magical moments that our volunteer photographers captured in 2017.
What memories will we make together in 2018?
Ninety donors made it possible to create this giant replica of the first official Dallas flag. We raised it for the first time at Sunday Social, and it flew over Dallas Heritage Village through the summer. Watch for its return in 2018. Photo by Lois Lehman.
Waylon and Willie made their carriage-pulling debut at Old-Fashioned Fourth. Of course, Nip had to help show them the way. Photo by John Lehman.
The Robert Kam Playhouse arrived in its new home this summer. Robert Kam was a longtime volunteer at DHV and lovingly restored this playhouse at his home in East Dallas. Thanks to his family and friends that provided the funds to move and restore it–and preserve his legacy. “Before” photo by John Lehman. “After” photo by Lois Lehman.
Our fall exhibit, Neighborhoods We Called Home, wouldn’t have been possible without these fabulous partners. From left to right: Debra Polsky, Dallas Jewish Historical Society; Melissa Prycer, Dallas Heritage Village; George Keaton, Remembering Black Dallas; Evelyn Montgomery, Dallas Heritage Village; and Juanita Nanez, Dallas Mexican American Historical League. Photo by Bud Mallar.
In September, the former Law Office reopened as The Parlor, a preschool play space. We’ve been thrilled to welcome our littlest visitors in this special space. Special thanks to our program partners at Vogel Alcove and our funding partners: The Institute of Museum and Library Services, The Hoglund Foundation, and The Thompson & Knight Foundation. Photo by Drew Timmons.
When I put this together, I reflected a bit on the past year. There is a reason why I’m tired–and why my staff is tired! We’ve gotten a lot accomplished this year, including several projects that were literally years in the making. Almost everything in that email (except the Dallas flag) took over a year from inception to completion. I first had the idea about the Parlor back in 2010!
And, of course, there’s all the things that have been going on behind the scenes that aren’t reflected in any charming photos quite yet.
Completion of the Visitor Counts survey–and beginning to absorb the findings. This study will go hand in hand with the work on the interpretative plan.
Lots and lots of grant writing–and strategizing for grants. Funding is still a real issue, though we managed to cut our operating deficit in half this year
In 2018, I’ll begin my fourth year as Executive Director–and I still feel like I’m just getting started. There is so much to do and try! I’ve also come to realize how much of this work is a long game. Every time I get impatient, I try to remember that. But patience is a challenge, especially when you’re waiting on developers to start construction. Or funders to give you an answer.
I know I need to write more and share more about what we’re attempting, but finding the energy is a real challenge. And it’s also a challenge to figure out when to share–there are a few things we’ve been working on over the past several months that I just can’t share yet! So, I’m here and I’m thinking and trying to decide when to think out loud. Thanks for listening.
On Friday, I had the most meaningful beer I’ve ever had.
Most of you know what’s happening in the Cedars. Back in 2014, a lot of major buildings on Ervay (one of DHV’s borders) changed hands–with significant redevelopment plans. Promises were made with projected opening dates of 2016. All of those buildings remain quiet for a variety of complicated reasons.
Months after that initial flurry, Four Corners Brewing announced they were moving from their original location in Trinity Groves (West Dallas) to the Cedars. This was a different kind of development plan–an established business expanding–and though the last announced, they’re the first to open.
I don’t remember exactly when I first met Greg, one of the co-owners, but I remember how I approached that first meeting. Meeting new potential partners can be a little like dating–the main purpose is to get to know each other. You don’t want to reveal everything on that first date. What if your special brand of crazy shows too early? My goals for that first meeting were pretty simple–I really just wanted them to know who we are, that we like beer, and determine their timeline. Of course, I had lots and lots of other ideas. After all, I love craft beer almost as much as I love museums. But it seemed a little too forward to put all that out there on the first meeting.
But then Greg and I got to talking. I learned that he had volunteered at DHV as a kid back in the 1980s. I learned that he was already thinking about ways we could partner. So, I pretty much shared all of my ideas at the first meeting. And I don’t think I scared him too much, since we’ve kept talking.
Of course, with any construction project, there are delays. Their original opening date was supposed to be in March. But when the tap room opened for the first time on Friday, I was there. And I had a beer. And it was delicious.
But it’s not just about the beer. The completion of this project is such a clear articulation of the vision so many of us have for the future of the Cedars. They took an overlooked, historic building (it was originally the stables for the Ambassador Hotel across the street), beautifully updated it, and created a new community gathering space.
Last night, we hosted a DHV members happy hour. Many familiar faces were there, but by far, the most important person there was Ruth Ann. She’s one of our founders and has been involved with us for over 50 years. Ruth Ann graciously declined a beer, but she just had to see what our new neighbors had done with the building. She ended up chatting at length with Greg, both about the business and the neighborhood.
As we were chatting, she said to me “I’m so amazed at what you’re doing. You’re just one of the most clever people I’ve ever met.” And I turned to her and said “I don’t know, Ruth Ann. You’re pretty smart too. You saw what the museum and this neighborhood could be all those years ago, when there was absolutely nothing.” I guess our mutual admiration society continues.
Trying to ride the wave of all this neighborhood redevelopment is exhausting. Sometimes it is frustrating. It certainly requires a lot of patience! But the last few days have reminded me why we keep going. If the presence of Ruth Ann at a brewery on a Tuesday night doesn’t speak volumes to the faith and loyalty our supporters have in both the museum and the neighborhood, then I don’t know what will.
And it continues. Tonight, I had drinks with another neighborhood partner, also giving new life to a fabulous historical building. It will be an unprecedented partnership, one I can’t talk about quite yet. But it’s yet another reminder of how naturally collaboration comes to our organization. The difference now is geography. Finally having neighbors–and our mutual desire to work together–will transform the museum in ways that were beyond my wildest dreams when I took the Executive Director title 3.5 years ago. I think we can all drink to that.
After my initial shock about the results of the election wore off, one of my first thoughts was that my job was going to get a lot harder. And sure enough, the idea of eliminating the NEA and NEH was put forward pretty quickly. I’m still waiting to see how changes to HUD and other social service programs will impact the ever-growing homeless crisis. Who knows what public education will look like with Betsy DeVos at the helm. Will field trips and informal education take another nose dive?
But there are deeper issues at play too. In an administration that cares little about historical context, how much harder will we have to fight to prove that history matters? After an election where misogyny won, how much harder will it be as a female leader?
Overall, I’ve been pretty lucky in this job and haven’t had too many overt examples of sexism. But I keep waiting. When we were knee-deep in the homeless crisis last year, I had my guard up for personal attacks–that luckily never came. In meetings with developers where I’m often the only woman at the table, I prepare myself for mansplaining. And though there are occasional odd looks. I think it’s more that I said no to someone used to only hearing yes rather than the fact that I’m female.
But I continue to worry and prepare. Nothing about the administration’s first weeks inoffice have dissuaded me about my current fears. But at least now, I have a mantra–new words to give me strength.
She was warned.
She was given an explanation.
Nevertheless, she persisted.
There is so much work to do and so much to just be sick about. In a few weeks, I’m heading to D. C. for the American Alliance of Museums Advocacy Day. And I worry–what will the mood in D. C. be in another few weeks? How will we be recieved? How do we talk about the threats that seem to be coming from all directions?
I’ve been known for my stubborness for most of my life, so I think I know what I’ll do–I shall persist.
It seems everyone in Dallas is talking about Fair Park right now. And it’s not just the usual fried food anticipation that comes with every State Fair season. A few weeks ago, an old friend asked me on Facebook “Will you explain the Fair Park issue to me like I’m five years old? I don’t really understand what’s going on.” My response: “The Powers That Be want to fix something and are surprised that other people also have thoughts.”
I’ve written about Fair Park here before. In the 9 months or so since that post, I continue to be deeply concerned about the future of Fair Park. I also continue to be deeply concerned about the lack of understanding in the community about how non-profits work. But lately, I’ve mostly been fascinated. This whole mess has more than a few lessons for non-profit leaders.
(For those that aren’t local and want to catch up, I highly recommend checking out the stories by Robert Wilonsky or Jim Schutze. There are so many nuances to this whole situation, and they have already explained it as well as possible.)
Lesson #1: If you know that there’s a contentious issue coming up at a board meeting, don’t try to limit the discussion. Back in July, the Park Board was all set to discuss the management agreement with the foundation. When they arrived that morning, the agenda had been changed at the last minute and limited to just six items. Five Park Board members walked out. There was no longer a quorum, and the meeting ended. It was a powerful reminder that boards do in fact have power–and there should be a power balance between the ED/Chair and the rest of the board.
Earlier this summer, I presented something to my board that I was expecting to pass with little discussion. Instead, there was a lengthy discussion, a second discussion a month later, and an email discussion. Ultimately the proposal passed, but certainly not on the timeline I had envisioned. But you know what? That’s okay, because it means my board is doing their job. No non-profit leader should ever expect everything to sail through, especially on really big decisions.
Lesson #2: Stop underestimating the power of social media. If this transfer had been attempted even 5 years ago, I think it would have been a smoother road. People just weren’t as active and engaged and informed as they are today–and it’s all through social media. There are twitter accounts solely dedicated to this issue. Hundreds of people have shown up to meetings about Fair Park. By all appearances, this has caught quite a few people completely off-guard. Back room deals, the bedrock of Dallas politics, just aren’t as easy any more.
Lesson #3: Take every opportunity you can to explain non-profit mechanics–and how you serve the community. There has been a lot of vilification of non-profits on social media over the last several months. Many assume that non-profits aren’t held accountable for their actions. Though there are certainly some accountability issues in the current management agreement, people don’t realize that non-profits are accountable in a thousand different ways–to board members, the public, funders, partners, etc. And people also don’t realize how many management agreements the city already has with private non-profits. We’ve been in a management agreement with the city since the 1960s.
Lesson #4: If people are accusing you of not being transparent, change your actions. There are many, many things that baffle me about the current situation. The board of the foundation has yet to meet, but they’re presenting to the city a management agreement and a budget. This just seems totally backwards to me. Board members are fiscally responsible–shouldn’t they have some input? They should have been meeting for a year before they ever introduced a formal contract to the city. And yet, no changes are being made. Instead, threats are being tossed around that this must be voted on in September–OR ELSE. And so people are deeply worried about various shenanagins. As they should be. It’s just baffling. Also, here’s the funding chart that was presented to the City.
If I had presented that to anyone, I would have been laughed out of the room and out of the job. And perhaps that’s what frustrates me most about this whole situation. It appears that they’re being held to an entirely different standard than other non-profits. And that’s bad for all of us.
The worries continue about Fair Park. But at least it’s another opportunity to learn how to be a better Executive Director. Just do the opposite of the folks trying to take over Fair Park.
But here’s a new answer: I don’t think I would have survived this past week without the past two years of increasing community involvement. And my museum would be in a very different place.
On Monday, we needed to make a call about whether or not to pursue a rain plan for our largest fundraiser, History with a Twist. During a two hour meeting, the forecast for rain on Saturday went from 40% to 80%. We decided to wait until Tuesday morning to make the call.
Usually, DHV can’t do much about rain. We can cram about 200 people into the Pavilion, but with 300+ expected guests, food, silent auction, and drinks, there weren’t any good options to keep it at DHV. However, when the 10 day forecast came out, with an 80% chance of rain, I emailed Karen, the ED at Vogel Alcove. I asked: “Is there any way we can move Twist to your building? I know you may have a lot of issues to consider regarding this request, but please think about.” I was expecting a long conversation because this was a very, very big favor. Within a few hours, Karen wrote back “Of course. Whatever you need.” I shouted Hallelujah at my desk. More than once.
First thing Tuesday, I had a long chat with my event chair, Don. Forecast varied depended on where you looked, but all said we would have severe weather on Friday night. This meant set up, particularly for sound and lighting, became more complicated. We knew Vogel would be a very tight fit, but I thought it would be better to spend the week stressing about things we could control, rather than things we can’t. I decided to ask Helen, my director of sales, how she would advise a bride and get back to Don. While I was on the phone with Helen, my phone rang. The last time I ignored a call from the Ticket Office, a reporter had shown up. So I picked up–another reporter had arrived. I texted Don as I walked over, letting him know it would be a little while before I got back to him.
As I was chatting with the reporter, he thought he had a scoop on the growth of the encampment behind DHV (nicknamed Tent Village) as Tent City was closed. I told him that he was the 3rd reporter this month. (Story 1,Story 2, and Story 3)
When I got back to the office, I called Don and we made the decision to proceed with moving Twist to Vogel. Helen and I had a quick meeting, and we got to work on contacting vendors and figuring out the setup.
In the midst of all this, I had a long conversation with Michael, one of my favorite neighborhood advocates–and a member of our board. The day before, there had been a rather contentious Public Safety Committee meeting at City Hall. CM Greyson asked a lot of questions regarding police plans regarding Tent Village, and they continued to state that it wasn’t a priority. But this was the first time someone besides our council member, Adam Medrano, had asked any questions. This seemed like a small glimmer of light in what has been a very long, dark tunnel.
Earlier that morning, I had received an email from Stephanie, who is our primary contact for schools. As a result of Friday’s Channel 8 story, schools were calling, concerned about their students’ safety if they came to DHV. Two schools requested to talk to me directly. A few schools cancelled. Late Tuesday afternoon, I sent an email to Mayor Rawlings and Adam letting them know that I had just reassured two schools that their students would be safe on their field trips.
That evening was the monthly CBD (Central Business District) crime watch meeting. I hadn’t planned on attending–I have been to a lot of crime watch meetings over the past year, and I can only tolerate them so often. Also, it was FYA book club night. But after hearing more about the Public Safety meeting and seeing a note that one of the agenda items was Tent Village, I figured I should probably go.
As I walked up, I happened to run into Adam. He told me that the letter writing campaign we launched on April 15 was working–and we needed to keep it up. He also mentioned the letter I had just written to the Mayor–and that he had already gotten a call from the Mayor’s office. Another glimmer of light in the tunnel.
The Dallas Police Chief was there, which I hadn’t realized when I made my decision to go. When the floor was opened for general questions, the very first question, not asked by me, was about their plans regarding Tent Village.
I want to pause for a moment to say this: at every single meeting I’ve attended regarding the current Dallas homeless crisis, I have never been the one to bring up Tent Village. Someone else always does it first. This isn’t by design–there’s no planning or coordination. It just happens. Do you know how gratifying that is? How good it feels to see all your advocacy work out in the community like that? I don’t think there’s a better expression of how the Cedars neighborhood feels about Dallas Heritage Village than what is said in these meetings.
Chief Brown said “I’d like to hear more about what’s going on down there.” The entire room tilted towards me. I introduced myself. I mentioned Friday’s story on Channel 8 and that schools no longer felt it was safe to visit DHV. He asked if the story was accurate. I said yes. And then I said: “My one question for you, Chief Brown, is why it’s not a priority for the City of Dallas to protect a city-owned cultural institution?”
At that, he and Chief Lawton (over our area) sat straight up and started to sputter. Chief Brown “I never said it wasn’t a priority.” And then the strangest thing happened: at least four voices, including my own, responded: “But your actions do.”
That may be the moment when all the momentum we’ve been building as a community–the letter writing, the tweets, the meetings, the news stories–finally began to turn the tide. Chief Brown promised to make closing Tent Village a priority. He asked us to help with creating barriers to make it a less enticing spot. I responded that we had neighbors that have been talking about a cactus/rock garden for months. Enthusiastic nods around the room. At 7:15, I left to head to book club. I really needed a beer.
Early Wednesday evening, I was chatting with my board chair, Trey, after a meeting. My phone buzzed, and I glanced at it. It was a direct Twitter message: a photo of a cleared area behind the Farmstead and the message “Thanks to all involved.” I stared at my phone, not quite believing what I was seeing. “Umm, Trey. . .” And then Michael posted something in one of the neighborhood groups on Faceboook. I clicked on that and saw this picture:
After a long trying process, most of tent Village is gone. This is been the culmination of the efforts of many many people. We hope we can remain that way. Some cleanup still has to get done Landscaping xcetera to prevent them from coming back. Many thanks to Chief David Brown Adam Medrano and all the people in The Cedars, DHV, and Farmers Market who made this happen over the past few months.thanks to all DPD and support from friends downtown.
Trey headed out as I called Michael. Several neighbors were in our small parking lot off Ervay, so I ran over there. We all kinda looked at each other in amazement, stunned that the city had finally taken action. We all know it was just a first step, that there is still much work to do–both to help the homeless and discourage the camp from forming again. However, we still decided that we needed a beer.
On Thursday, the forecast changed again. Late that afternoon a committee member asked the question I had been avoiding: can Twist be moved back to DHV? We started reaching out to key vendors to find out if they could change their set up schedule. They could. On Friday morning, I made the call–back to DHV! And I thanked Karen again, who responded “You know if you hadn’t made all those plans, the forecast wouldn’t have changed.” Nothing about the time her staff spent answering our questions, planning the setup, all the week before their own big fundraiser. As I said in my remarks on Saturday, they are the definition of neighborly.
That evening, I went to the monthly Cedars Neighborhood Association meeting. We are the default hosts, but on Monday, with my cloudy crystal ball, I asked them to find a different location as I didn’t want to ask anyone to stay late to host–and I knew I didn’t want to. But with all that had happened, I knew I had to go. While I was eating dinner, the official word was spread that Tent Village would be closed in conjunction with Tent City on May 4. I spoke briefly about the landscape/barrier plans, and then I said “There are certainly challenges in running a museum in our neighborhood, but there’s not another neighborhood in Dallas I would rather be in.” And then I totally started crying and quickly sat down.
My Saturday started pretty early by my standards–breakfast at 8 with the Mayor Mike Rawlings and selected neighbors. it was on the calendar before the events of the past week, but the timing certainly felt fortuitous. We talked more about Tent Village, the challenges of being in the Cedars and feeling neglected by the Powers That Be. It was a very good conversation, though I remain somewhat pessimistic about any radical changes. And then, I headed to DHV to start setting up for Twist.
Saturday ended up being just about a perfect day, weather-wise. Not too humid, not too hot. It was a beautiful night at DHV. Many, many neighbors were there too–along with Adam Medrano, board members that have definitely had my back through all of this, my parents, family friends, and museum friends. It was a good night–we raised some money, had some fun, and I didn’t tear up once.
So, why write this very long blog post on some issues that are perhaps unique to DHV? Well, first, I write to process–and there is a lot to process. But for my museum friends that are reading this, I ask you:
Could you ask a favor of one of your neighbors on the level of what I asked Karen?
If you were in the middle of a local political crisis, would your neighbors speak up for you?
If, as a director, you had to enter into some very tricky political waters, would your board have your back? (I should mention not a single board member has questioned the letter writing campaign. At least not to me.)
Would you be invited to a “neighborhood” breakfast with the mayor?
Lots of work still to do, and the Dallas homeless crisis continues. Tent City and Tent Village will be closed on Wednesday. It will likely be another crazy week, but perhaps a bit calmer since Twist is now behind us. And no matter how crazy it gets, I know I have some neighbors and friends that are willing to have a drink with me as we attempt to build a better community.
For months, I had been looking forward to lunch on Friday, April 22. As part of the North Texas Teen Book Festival, three very well known YA authors (Sarah Dessen, E. Lockhart and Ruta Sepetys) would be speaking, and there would be no teens to get in the way. I knew the timing wasn’t ideal, work-wise, as we’re just a week out from our largest fundraiser of the year. But I was going, because this was important to me.
As I was pulling out of my parking spot on Friday to head to Irving, my cell phone rang. At that moment, my phone decided to freak out and wouldn’t let me answer the call or see who was calling. I pulled back into my parking spot, fiddled with the phone, and saw that Evelyn, my curator had called. Just as I was about to hit redial, there was a knock on my window. A reporter from Channel 8 had arrived and wanted to talk to me about the homeless encampment behind the Farmstead.
I will admit that I didn’t react well. “Couldn’t they have called first? Can’t they wait two hours?” Evelyn offered to talk to them. But I knew that it should really be me. So, I allowed myself one more shout to the universe: “I was just trying to do something for myself!” and got out of the car to talk to the reporter. Amazingly, I made it to the lunch with 5 minutes to spare.
Since becoming Executive Director two years ago, the whole work/life balance thing has been a real struggle. Though everything worked out fine on Friday, it was more than a little stressful. I was frazzled as I talked to the reporter, frazzled as I drove to Irving, and frazzled for the first few minutes of the lunch. Perhaps I was naive, but I really didn’t realize how radically my life would change as Executive Director.
About six months into ED life, I read Anne Ackerson’s Leadership Matters. It’s a collection of profiles of various museum leaders, centered around some key ideas. And, of course, there was a lot of talk about work/life balance. It made me realize that I needed to stake my claim on a few of my hobbies and personal obligations and just let the rest go. I’ve hired a maid, but still do a fair amount of yard work. I’ll let my DVR stack up in favor of reading. My church small group was already floundering before I became ED, but I didn’t pursue another one as I know I can’t commit to one specific night a week.
There are two things that I really try to make time for. One is Jazzercise. This has been my workout of choice since grad school. Though a few friends tease me, it makes me feel like I’m not actually exercising and does make me feel like I’m dancing. And it makes me happy. My Jazzercise instructor retired a few years ago, so I had been working out at home. A combination of mid-30s metabolism slow down and ED busyness means my weight has crept up a bit. (And who has time to shop for new clothes?) Last summer, I randomly put on one of my Jazzercise DVDs and realized how much I missed it. The nearest class is about 15 minutes away, but most weeks, I’m making it to the 7 a.m. class a few times a week. I’ve even rearranged some standing morning meetings to accommodate Jazzercise. My weight has stopped climbing, and I’m happier.
The other thing is the DFW chapter of the Forever Young Adult book club. Through this group, I’ve read so many great things and met some really great people. It is very rare for me to miss book club or not read the book. Several fellow members were deeply involved in the planning of the book festival, so Friday’s luncheon wasn’t just about the authors but about some very good friends.
And then Saturday was the amazing festival with ALL THE TEENS. 8,000 of them, to be exact. I moderated two panels, one on historical research (surprise!) and one on stand-alone novels. Because I’m an overachiever, I did my very best to read as much as I could of the 11 authors represented on my two panels. I made it through 12 books in about 3 weeks. I don’t think I’ve read that obsessively since grad school, but the reading list was a lot more fun! It’s been a very stressful month, especially with the work and worries surrounding the pending closure of Tent City and the impact that might have on the museum. But I wouldn’t have missed this for the world. The energy was incredible. And as a lifelong book lover, it was amazing to “go behind the curtain” and just hang out with the authors during lunch. I tried to keep my cool. Maybe I succeeded.
Sometimes, as Executive Directors we have to do battle. It may be for our institutions. But it may also be to protect our personal time. It is so easy to get carried away in work, but I know I’m a better person and a better director if I make sure to make time for Jazzercise and book club and a few other things I love.
P. S. Ruta Sepetys–get to know her. Some of the best historical fiction I’ve ever read. But have tissues nearby.